Category: Help Centre

If you decide to cancel your account, you will need to withdraw any remaining funds before we can close your account. After […]

If you decide to cancel your account, you will need to withdraw any remaining funds before we can close your account. After […]

The expiration date for your card is listed on the front of the card.

No. Per banking regulations, cardholders are only allowed one active card and one active account (this does not apply to the virtual […]

No, we only support personal accounts at this time. Per banking regulations, the identity of all applicants must be verified before an […]

Initial rollout occurred in the United States, followed by the rollout in Europe and coming to Latin America. Availability in your specific […]

If you have already completed KYC and you need to specify a new billing address because of a move, or a new […]

Our banking partners have their own KYC criteria and the required documents will be requested when you begin the process — in […]

Generally speaking, you will receive a virtual card after KYC/activation and it will be available on your account dashboard homepage.  If a […]

We continually work hard to reduce or remove as many fees as possible; however – these fees are mandated by our banking […]

Once your KYC authorization is complete and the card has been selected, you can use your virtual card through your account dashboard […]

1. After signing in to your account dashboard, click on Deposit. 2. Select the cryptocurrency you would like to use to fund […]